News Archive

WOW Air ceases operation

Update 28/3/19 14:50 - WOW AIR has filed for bankruptcy. We will provide information about the currator and where consumers can file their claims as soon as it will be made public. 

 

This morning the Icelandic airline WOW AIR sent out a press release that the company has ceased operations. All flights today with WOW AIR has been cancelled.

See the press release here


Safer Internet Day

Safer Internet Day is celebrated every year in February. It’s a day when organisations help to raise awareness about online safety issues.

This year the ECC-Net has put together six good tips on how to detect a fake online shop. 

 


Strike with Icelandair staff postponed for 4 weeks

On 17th of December Icelandair mechanics went on a strike from 6:00. This has affected many flights to and from Iceland for those passengers travelling with Icelandair. This morning an agreement was reached with the Icelandic Mechanics Association and is now pending a vote with the association.

As a result the strike has been postponed for the time being and Icelandair is now working on recovering from the disruption. For further information about affected flights please see the announcement website of Icelandair:


Air Berlin flights

On 15th of August Air Berlin declared bankruptcy and we published an article about that here on our website. Air Berlin has now announced that it will seize all flight operations after 28th of October 2017.


Air Berlin Bankruptcy

According to ECC in Germany Air Berlin has on 15th of August 2017 applied for liquidation procedure with the courts in Germany. Currently the liquidation process has not been started through the courts, as the airline received funding from the German State to continue operations for the next three months.


Your views on healthcare in Europe

We’re interested in your views on receiving medical treatment in other European countries. If you’ve never received healthcare abroad, are you aware of the options and might you consider this in the future? If you have received urgent healthcare while visiting another European country, or travelled abroad specifically for planned treatment, what was your experience?


Ticket purchase on the internet

Consumers use the internet more frequently to buy tickets for various events. In Portugal there are several events during the summer and attract people for all over the world. Occasionally ECC-Portugal receive complaints that arise from bad practices and frauds in the tickets ‘sales. Due to that reason ECC-Portugal has published some good advice that you can view in the document below.

 


End of roaming in the EU/EEA

On June 15th 2015 regulation on “roaming like home” came into effect. The regulation means that Europeans travelling within the EU countries can Roam like at Home and pay domestic prices for roaming, calls SMS and data. The EU started reducing roaming charges since 2006 which has now resulted in the end of roaming charges.