A refund for a cancelled flight

Wednesday, June 29, 2016 - 11:15
English

An Icelandic woman had booked a flight with a Norwegian airline, but a few weeks before the estimated departure the flight was cancelled. She contacted the airline and demanded a refund but to no avail. She then sought ECC-Iceland´s assistance in stating her claim to the airline and in the end, with the help of the ECC she got a refund as was her right. 

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