A majority of the cases ECC-Iceland receives revolve around tourism in one way or another; car rentals, air travel, hotels, package travel, et cetera. Our ways of travelling are also changing, more people plan their own holidays on-line rather than turning to a tour operator. Of course usually such transactions go without a hitch and everything goes as planned but it is still good to be prepared and know your rights. 

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Air Berlin Bankruptcy

According to ECC in Germany Air Berlin has on 15th of August 2017 applied for liquidation procedure with the courts in Germany. Currently the liquidation process has not been started through the courts, as the airline received funding from the German State to continue operations for the next three months.

Your views on healthcare in Europe

We’re interested in your views on receiving medical treatment in other European countries. If you’ve never received healthcare abroad, are you aware of the options and might you consider this in the future? If you have received urgent healthcare while visiting another European country, or travelled abroad specifically for planned treatment, what was your experience?

Ticket purchase on the internet

Consumers use the internet more frequently to buy tickets for various events. In Portugal there are several events during the summer and attract people for all over the world. Occasionally ECC-Portugal receive complaints that arise from bad practices and frauds in the tickets ‘sales. Due to that reason ECC-Portugal has published some good advice that you can view in the document below.